Cyber Security Awareness Month – 2020

October marks National Cyber Security Awareness Month (NCSAM), a month created in collaboration between the U.S. Department of Homeland Security and the National Cyber Security Alliance to ensure that every individual stays safe and secure online. As technology continues to become more intelligent and intuitive, so do cyber threats.

“Phishing attacks” are defined as the use of email or malicious websites to infect your machine with malware and viruses in order to collect personal and financial information. Cybercriminals attempt to lure users to click on a link or open an attachment that infects their computers, creating vulnerability to attacks. Phishing emails may appear to come from a real financial institution, e-commerce site, government agency, or any other service, business, or individual. The email may also request personal information such as account numbers, passwords, or Social Security numbers. When users respond with the information or click on a link, attackers use it to access users’ accounts.

Every day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank. And in this time of expanded use of online banking, the problem is only growing worse. We want everyone to become a pro at spotting a phishing scam—and stop bank impostors in their tracks. It starts with these four words: Banks Never Ask That.

Below are three of the most common phishing attacks to be mindful of.

  • Text Message: If you receive a text message from someone claiming to be your bank asking you to sign in, or offer up your personal information, it’s a scam. Banks Never Ask That.
  • Email: Watch out for emails that ask you to click a suspicious link or provide personal information. The sender may claim to be someone from your bank, but it’s a scam. Banks Never Ask That.
  • Phone Call: Would your bank ever call you to verify your account number. No! Banks Never Ask That. If you’re ever in doubt that the caller is legitimate, just hang up and call the bank directly at a number you trust.

You may have seen some of these phishing attacks in the past, but that won’t stop a scammer from trying. It’s important to always be on your toes and to continue making sure you are aware of potential cyber threats as they evolve and become more sophisticated. For more tips, videos and more, visit You can also review Colonial’s list of resources at

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