Colonial Savings, F.A. Named Fannie Mae 2021 STAR™ Performer in General Servicing and Solution Delivery


Colonial Savings, F.A. has again been named a Fannie Mae Servicer Total Achievement and Rewards™ (STAR™) Performer in General Servicing and Solution Delivery for 2021. The STAR Program recognizes those who have demonstrated best practices in a number of servicing categories including a review of relevant people, strategies, processes and applicable metrics.

 

Colonial has received Fannie Mae’s STAR™ recognition a number of times over the past several years, with this year’s award coming as Colonial celebrates their 70th anniversary in 2022. As one of the largest mortgage servicers in the country, Colonial continues to work hard to improve their overall customer experience.

 

“We are very proud to again be named a Fannie Mae STAR Performer,” said Tim Neer, SVP, Director of Loan Servicing. “Colonial continues to be a top mortgage servicer year after year. Being awarded this distinction helps to solidify the fact that we continue to make positive changes for our customers.”

 

“Colonial has been a customer-first company since it was founded as Fort Worth Mortgage Corporation in 1952,” said J. David Motley, President. “Colonial has continued to improve the customer experience, embracing the latest technology and other methods to ensure our customers receive the level of service they have come to expect over the last 70 years.”

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