Colonial Savings, F.A. Named Fannie Mae 2019 STAR™ Performer in General Servicing


Colonial Savings, F.A. has again been named a Fannie Mae Servicer Total Achievement and Rewards™ (STAR™) Performer in General Servicing for 2019. Fannie Mae’s STAR Program recognizes those who have demonstrated best practices in a number of servicing categories including a review of relevant people, strategies, processes and applicable metrics.

 

Colonial has been recognized seven times since the STAR program was established in 2011, once again solidifying Colonial as a top-tier mortgage servicer in the industry. This year’s award comes on the heels of Colonial’s launch of their new-and-improved Mortgage Services website, ServiceHomeLoan.com, in April 2019.

“We are honored to once again be recognized as a top-tier mortgage servicer by Fannie Mae,” said J. David Motley, Colonial President. “Colonial is dedicated to improving the customer experience, embracing the latest technology and best practices to ensure our customers receive the best service possible.”

 

About Colonial

Founded in 1952 as Fort Worth Mortgage Corporation, today Colonial is a national, multi-service financial institution headquartered in Fort Worth, Texas. A federally charted thrift, Colonial is one of the largest servicers of residential mortgage loans in the United States, with a servicing portfolio of $26 Billion. Colonial operates three mortgage origination divisions, Colonial National Mortgage, a leading retail mortgage lender; CU Members Mortgage, which provides mortgage services credit unions nationwide; and Community Bankers Mortgage, which provides mortgage origination and servicing to community banks as well as a network of eight consumer/commercial banks located throughout North Central Texas. It is also affiliated with Colonial Life Insurance Company of Texas, DuBose & Associates Insurance and Colonial Lloyds. The privately held company provides a full array of personal and business financial products and originates approximately $1.5 billion in FHA, VA, Jumbo, conventional, condo and innovative single close construction loans annually. For additional information, please visit GoColonial.com.

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